Shipping Policy

Shipping Policy

Last Updated: 14/07/2025

Thank you for visiting and shopping at The Jewel Villa. The following are the terms and conditions that constitute our Shipping Policy.

---

1. Shipping Coverage

We currently ship to:

• India

• If your location is not listed, please contact us before placing your order.

---

2. Processing Time

• All orders are processed within [1–3] business days.

• Orders are not shipped or delivered on weekends or holidays.

• In case of a high volume of orders, processing may be delayed by a few days. We will contact you via email or phone if there is a significant delay.

---

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times may vary depending on the destination and courier delays.

---

4. Shipment Tracking

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

• The tracking number will be active within 24 hours.

---

5. Delayed or Lost Packages

• We are not liable for delays caused by courier services, customs, or natural events.

• If your package is lost or missing, please contact us immediately at singhsidak1994@gmail.com, and we will assist you in tracking or replacing the item.

---

6. Incorrect Addresses

• Customers are responsible for providing accurate shipping details. We are not responsible for delays or losses due to incorrect shipping information.

---

7. International Shipping (If Applicable)

• International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.

• Delivery times for international orders may vary due to customs clearance procedures.

---

8. Contact Us

If you have any questions about your shipment, please contact us:

The Jewel Villa
Email: singhsidak1994@gmail.com
Phone: +91 9911665256
Address: Kalidhar Gurudwara Marg, Uttam Nagar, New Delhi - 110059